Is there anything you can do if you think your accountant has charged you too much?
If you have concerns that the fee your accountant is charging you is too high, then you have a number of options available:
Query the invoice with your accountant and ask them to explain why the invoice is high (higher than last year? higher than estimated?)
Ask for a breakdown of the time behind the invoice.
If your accountant is a Chartered Accountant (member of NZICA) then you can use the Institute’s Fee Resolution Service.
If your accountant is a Chartered Accountant (member of NZICA) then you can always lodge a formal complaint to the Institute.
If you believe you have been overcharged, and you cannot sort it out with the accountant, and the amount in dispute is less than $15,000 ($20,000 if both parties agree) then you can consider using the Disputes Tribunal. You can find out how that works on the Tribunal’s website.
As a last resort, you can always consider getting a new accountant … someone who listens to your needs, someone who works with you and your business helping you achieve your goals, someone whose fees are reasonable, and who offers you ways in which to manage their fees.
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DAA goes that extra mile to look after you. We can offer meetings at your
premises or home. Our mobile meeting service is also available after hours, and
best of all, are provided at no extra cost! This is ideal for people who want to
meet but not available during usual working hours.
We service all areas of Christchurch from Sumner to Rakaia, Akaroa to Rangiora
and everywhere in between