Business Services

In addition to the usual services offered we also have additional business services that many people are taking advantage of. These services include but not limited to:

  • Quarterly Coaching
  • KPI Improvement Coaching
  • Core Values Development
  • Value Based Selling
  • Wills / Enduring Power of Attorney
  • Audit Shield Insurance
  • Financial Overview – Alternative To Traditional Accounting
  • Websites / Web Hosting

Quarterly Coaching

As a business owner you can at times feel alone and unsupported, spending little time working on your business and trapped in the day to day technical aspects. Our quarterly coaching service provides you with increased accountability and support so that you achieve the results you want from your business. The outcomes include increased profitability and cash flow, customised reporting templates to measure actual performance against forecasts and access to an expert sounding board to ensure you continue working towards your goals.

KPI Improvement Coaching

We’ve developed this service to enable business owners to understand the key drivers in their business. The better you understand your business, the easier it will be to increase your profits and free up cashflow.

First, we’ll help you establish what your key drivers are. These may be financial (e.g. gross profit margin), or non-financial (e.g. customer satisfaction ratings). We’ll teach you how to measure each KPI and set improvement targets. Once you’re confident measuring each KPI we’ll provide monthly coaching to help you implement a tactical plan focusing on the business processes and behavioural changes required to ensure improvement.

Investing a little time each week and making simple changes can dramatically improve your KPIs, thus positively impacting your business performance and personal life.

Core Values Development

Core Values are the essence of a company’s identity; they support the vision and shape the culture of an organisation. We’ve developed an effective service that allows you to create Core Values for your business – providing a great foundation and guide for the way your Team interacts with clients and each other.

Core Values will make leading and managing a Team and client expectations a lot easier. When your Team live and breathe your Core Values you’re more likely to achieve your business goals. As Peter Drucker once said – ‘Culture eats strategy for breakfast.

Value Based Selling

Many business owners are very good at what they do but have never had formal sales training. Can you easily articulate the value of your product or service to your customers?

Our Values Based Selling service is designed help you improve your sales processes and increase productivity, efficiency and profit. It will enable you to give price certainty, confidently handle changes in work scope and eliminate fee surprises for you and your clients.

This coaching service will build your knowledge, focusing on powerful sales techniques, writing effective proposals, and defining Terms of Trade. We’ll also help you to create and implement an ongoing Sales Action Plan. Value Based Selling encourages a return that is proportionate to the value you’re providing clients, freeing up time for you to concentrate on other revenue generating activities.

Wills / Enduring Power of Attorney

Every person over the age of 18 needs a will and an enduring power of attorney. This is absolutely crucial.

If something happens and you don’t have a Will or an enduring power of attorney, decisions can’t be made until someone is chosen (usually by the courts) to do this. Not only that but there are other consequences especially from a financial point of view. If you have no will the costs of administering your estate increase dramatically and any assets could be sold to pay the lawyers battling over your estate leaving nothing for any of your family. Also the person chosen to make the decisions and the decisions that are made, may not be what you would have wanted. Do you really want to this to happen?

Even if you have will or enduring power of attorney in place, it’s just as important to keep them up to date. Life brings constant change and things like marriage, divorce, births and deaths may all affect your wishes. If your Will is not current, your assets may not go the people you intended or even to the wrong people. You cannot let this happen.

If you have no will or enduring power of attorney or need to update them please contact DAA on 03 348 4403 or email and we can discuss how to go about doing this.

Audit Shield Protection

Inland Revenue, along with other government agencies continue to announce significant increases in their audit activity. Now more than ever businesses are at risk of being selected for a random audit or review. Audits, reviews and investigations are conducted to ensure business and taxpayer compliance with various tax and legislative requirements.

If your business is subjected to a random audit, review or investigation, you are responsible for the costs (professional fees) involved in providing the required information. Even the simplest enquiry can require hours of work. In multiple years or multiple companies and trusts, thousands of dollars in accounting and legal fees can be incurred. The cost of being properly represented in these matters can be quite considerable depending on the length of time involved. We can offer you participation in Audit Shield which can provide you with comprehensive relief from these costs (fees).

Audit Shield provides for the payment of the professional fees incurred as a result of you being selected for an audit, review or investigation by the Inland Revenue or other Government body. Audit Shield provides a fixed, cost effective solution to guard against these unbudgeted costs.

The service covers all professional fees up to a prescribed limit (with no excess) when responding to, or representing you in an audit, review or investigation. These include not only our fees, but also legal fees, bookkeeping fees and specialist professional advisor fees (e.g. specialist tax experts, lawyers etc).

For more information please contact Kerry on 03 348 4403 or email and we can issue an quote for this service.

Financial Overview – A Brilliant Alternative to
Traditional Accounting

At DAA we have always been concerned with the usual traditional financial reports for the small to medium-size business and how many business owners are frustrated by them or don’t understand them. With that in mind we are pleased to provide our Financial Overview. We are very excited about how this is going to offer you the small business owner a much better insight into the performance and health of your business and provide you with better direction for the future.

Our Financial Overview is deliberately different and deliberately written and presented to be easily understood by the small business proprietor. It uses graphs and charts extensively rather than tables and columns of figures. We are so impressed with the potential for business improvement the Financial Overview represents that for an initial introductory period we are selling it at a heavily reduced price..

The Financial Overview can be hard-hitting and provides an analysis of the business and its performance aimed at helping the owners of that business to improve their results. It is a “must have” for the small business and at this introductory price has to be one of the best investments you could ever make.

To order your copy of this brilliant alternative to traditional accounting please contact DAA on 03 348 4403 or email and we will advise you on the next step in the preparation of this unique report for you.

Websites / Web Hosting

The Internet has become a vast resource of information for people and it is revolutionizing entire markets, allowing all businesses, large or small, the same opportunities to market their products, services and information on the Internet in an effective and appealing manner.

Website design is the most crucial of all the marketing media at your disposal. All other forms of advertising (business cards, brochures, etc.) can be patterned after you website design layout. To attract prospective clients/customers who are surfing the Internet, your site must draw them in and hold their attention until your desired result is achieved. Like a good writer telling a story, you need to grab and hold your reader’s attention. Remember a poorly designed website can quickly become a faint memory as the prospect speeds away to another destination. A solidly designed website, appealing in content and appearance, will draw the client back for regular visits and will create word of mouth traffic as well.

Clearly, a professionally designed website is well what you pay for it if you are serious about attracting business through your website. The good news is that DAA has people available who can help with the entire process.

Already have a website and need hosting of that site? Not sure why you need your website hosted? The reason you need a web hosting provider is because without one your new, great, awesome website will not be visible on the web. While you could host it from your own computer, it is far more practical and less expensive to go with a professional web hosting expert and we have that service available and at an affordable cost.

If you need a website or want your website hosted please contact DAA on 03 348 4403 or email and we will happily assist you with it.